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Online Casino Cautions Too much Hype and too little customer sensitivity

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发表于 2007-5-19 10:45 | 显示全部楼层 |阅读模式
Too much Hype and too little customer sensitivity

After months of slow-paying players, business difficulties have reportedly beset the Player Preferred-powered Hype Casino. Insider reports from several sources last week indicated that a major falling-out has occurred between the owners of the online casino, an Australian outfit called Nix Court Limited, and the software provider and its associated management company Firebrand Interactive.

The dispute is allegedly over financial discrepancies in the March accounts, but conflicting reports are circulating about who terminated who in the argument. Solid sources have claimed that Nix Court ordered PP-Firebrand to shut the casino down on April 30, just before it was denied access to the back end. PP-Firebrand on the other hand have claimed in emails to angry and unpaid affiliates that the termination was on their initiative and the casino is now under new management.

Unfortunately, neither side appear to regard the unpaid players or affiliates as a priority in their confrontation, and official communications and statements have been largely absent, encouraging speculation and doubt. This places serious cautionary flags on the operation in our view.

As we went to press reliable sources informed that Firebrand may be facing further hassles this week following allegations that the main e-cash processor has withdrawn its services.

Until there is far more clarity, players and affiliates alike are urged to proceed with caution.
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