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30天内两次取款扑克之星(Pokerstars)就要身份验证?

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发表于 2012-5-31 06:09 | 显示全部楼层 |阅读模式
你好,

大概意思是,针对你最近的取款要求,你需要提供以下材料进行验证:

1)你的身份证,或驾照,或护照的清晰照片/复印件
2)一张你的水费单,或者电费单,或者电话费单,或者银行账单的清晰照片/复印件;上面需要有你的全名,现在地址和开单时间(3个月内有效)

之后发送到[email protected]

或者通过PokerStars的软件上传(最大5MB),下面是路径:
帮助 > 联系客服/上传文件选择类型 > 安全检查 > 文件

30天内两次取款扑克之星(Pokerstars)就要身份验证?

PokerStars Transaction ID: #743598713

Status: DECLINED


We inform you that due to the cumulative amount that you have cashed out in the last 30 days, your cashout request has been rejected.

This is because we do not have the required documentation on file for you to process your most recent request.

For this reason, we advise that you provide the below listed documents at your earliest convenience. Once your documents have been received
and accepted, we will notify you accordingly via email so that you may then resubmit your cashout request.

- A clear copy of your government-issued photo ID (e.g. Passport, Driving License, Citizen-Card)

- A copy of a recent utility bill clearly showing your full name, current address and statement date (no older than 3 months). In lieu of a utility bill, we will accept a phone bill or bank statement which includes your full name, current address and statement date. Please note, we will not be able to accept personal letters or online statements.

***If you have already submitted one of the two required documents, please only send us a copy of the document you have not yet submitted.

Please scan or take a clear photo of the requested documentation and send it to: [email protected]

You can also upload documents up to a size of 5MB via the PokerStars Client. Please go to:

Help > Contact Support / Upload Documents Select Category > Security Select Sub-Category > Documents

Alternatively you can send us a fax to the below listed numbers:

Attn: PokerStars Security User ID: **Please include your user ID on each fax page**

1 800 631 9050 (Toll free for Canada) 00 800 765 37782 (Toll free for UK, Italy and France) +44 1624 630899 (All other countries)

We thank you in advance for your cooperation.
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